U.S. Cooler will be closed Tuesday December 24th & Wednesday December 25th for the Christmas holidays.
U.S. Cooler will be closed Tuesday December 24th & Wednesday December 25th for the Christmas holidays.

Welcome to Cooler Connection by U.S. Cooler, where we not only provide top-quality walk-in coolers and freezers but also prioritize ensuring your order reaches you in impeccable condition. In this article, we’ll delve into the crucial step of checking your shipment upon arrival.

Why Checking Matters:

At U.S. Cooler, we entrust reliable delivery companies to transport our products to your doorstep. While we take every precaution to secure your walk-in cooler or freezer during transit, unforeseen circumstances can occur. That’s why, upon delivery, it’s essential for customers to conduct a thorough inspection for shipping damage before signing off on the shipment.

The Inspection Process:

Upon the arrival of your U.S. Cooler shipment, refrain from hastily signing the delivery receipt. Instead, take the time to carefully inspect the package for any signs of damage. This includes scrutinizing the exterior for dents, tears, or other visible issues. In the event you spot any damage, it’s crucial to make note of it on the delivery receipt before signing.

Why Not Signing is Key:

If you sign for the delivery without noting any damage, the responsibility for any shipping-related issues shifts away from the delivery company. Once the receipt is signed, it becomes challenging to hold the carrier accountable for damages that may have occurred during transit. To ensure you receive the high-quality product you expect, it’s imperative to be diligent in this initial inspection.

Assistance at Your Fingertips:

Understanding the significance of this process, we have highly trained sales and customer service representatives ready to assist you. If you encounter any issues during the inspection, don’t hesitate to reach out to our team for guidance. We are committed to ensuring your complete satisfaction with your U.S. Cooler purchase.

In conclusion, taking the time to thoroughly check your U.S. Cooler shipment upon arrival is a small but critical step in safeguarding the integrity of your order. By adhering to this practice, you contribute to a smooth and satisfactory experience, ensuring that your walk-in cooler or freezer arrives in top-notch condition.

Remember, at U.S. Cooler, we’re not just delivering products; we’re delivering excellence to your doorstep.